(Translated by Google) The brief introductory facts about the damage:
By chance it happened that our car was losing a lot of oil and when I checked it at home in the carport on January 1st, 2024,
I discovered (after pushing the car out of the carport) that the entire floor was covered in oil.
On January 2nd, 2024 I had the ADAC come, who took me to A.T.U. to 87700 Memmingen. I actually wanted to go to Ford, but they were all closed until January 8th, 2024... UNFORTUNATELY!
According to the workshop, if there is a loss of oil, a search process begins. It took a FULL 3 days until the workshop called me and told me that the oil pressure screw
is defective. By then the car had been almost completely dismantled from below. A consultation with 3 Ford workshops confirmed to me that you would simply have had to clean the interior, fill in oil and then have it
you can immediately see that it is the oil pressure screw. According to Ford, the cost is a maximum of €200 (I ended up paying €666.62!!!).
As I said, that was January 5th, 2024. They said that they would order the parts immediately (oil pressure screw and oil cap gasket.....according to Ford, this is completely unnecessary and does not need to be replaced, the screw is enough!!!).
The parts ordered didn't arrive until January 12, 2024, which shows me that they were ordered way too late. Since we rely on the large car with 3 small children, I had to take 3 additional days of vacation in the week until January 12, 2024 so that my wife could look after the children in my car. We were supposed to pick up the car on January 13th, 2024 at 2 p.m.
Picked up car at 2 p.m. When we picked it up the car was parked outside with the hood open and running. When I looked in the engine compartment I noticed that the coolant tank was empty. I directed the workshop manager
Then he said he had already filled a lot, he would fill it up again. (The cooling circuit was also drained during the repair).
So, we drove 70 km to visit friends for their birthday (I left my car at the ATU, we would have picked it up on Sunday ----> but I didn't need it, as you will read soon!!!).
At 3:30 p.m. I checked whether all the fluid levels were correct.
Oil was ok, coolant tank was empty. That was the moment when I exploded inside, because there can't be that much INCOMPETENCE.
Called ADAC again, they picked us up around 6 p.m., loaded the car, put the 5 of us (2 adults and 3 children) in the car and back to Memmingen to the ATU.
Well, my car was still here (if it weren't so sad, you could laugh!!!!)
And the drama continues:
Monday morning January 15, 2024 at 7:50 a.m. I'm back at the ATU with my wife. By the way, the 4th day of vacation that I burn because of ATU!!!!!
The lady from Saturday who kindly took the money from me is standing inside, all doors closed. I knock, she sees me, points to the clock, turns around and leaves.
I go to the workshops, inside the workshop master who handed me the car on Saturday, he sees me, waves me off, points to the watch, takes his
Coffee and turns his back on me! Now I'm fuming!!!!!!!!!! At 8:15 a.m. the workshop manager comes to me, the moment of my EXPLOSION. But it's no use,
He's probably a robot and almost wants to blame me! I try louder, but the INCOMPETENCE also affects humanity.
His statement that yes, it can happen that there is still air in the cooling circuit further annoys me. I was in an icy one with 3 small children
Traveled overnight and had to get towed again because of the stupidity of the people at ATU!
So, water filled up, I went home with 4 days less vacation in my account.
2 days later I'm outside briefly in the evening and think so, but it's dark in the carport. Ahhhh, the qualified ATU employees installed it
Flash marten deterrent not connected. I almost had to laugh on the toilet. So I called again and got an appointment for Friday, January 26th, 2024 (you just have to be able to wait!)
Marten repellent was forgotten to connect
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